Privacy Policy

Last Updated: September 14, 2026

Your privacy is paramount to Fourtal Solutions ("we", "our", or "us"), developer of the mobile game Escape AI Agent (also known and distributed under the secondary theme Run, Hide or..., application ID com.fourtalsolutions.hideordefeated).

This Privacy Policy describes how we handle, collect, use, and protect information when you play our games and access associated services, including this website hosted at escapeaiagent-eea74.web.app.

1. Information We Collect

We adhere to strict data minimization principles, collecting only what is essential to provide a reliable, challenging, and enjoyable gaming experience:

• Local Gameplay Data & Preferences: Unlocked levels, collected memory fragments, high scores, audio settings, and theme preferences (Cyber AI or Dark Fantasy) stored locally on your device storage.
• Gameplay Analytics (Firebase Analytics): Aggregated and anonymized events (such as stage attempts, completion rates, game over occurrences, and session length) used solely to tune game mechanics and optimize difficulty curves.
• Crash Diagnostics (Firebase Crashlytics): Non-identifying technical specifications (device model, operating system version, memory status, and stack traces) logged when an unexpected crash occurs to help our engineering team resolve defects promptly.
• Advertising Identifiers (Google AdMob): For players on the free tier, Google AdMob serves advertisements. AdMob may utilize standard mobile advertising identifiers (e.g., IDFA on iOS or GAID on Android) according to your operating system permissions and consent settings to limit ad frequency and deliver relevant ads.
• In-App Purchases: PRO Mode upgrades (which remove all ads and unlock extra perks) are processed exclusively through the Google Play Store and Apple App Store. We do not collect, process, or retain any credit card numbers or financial account details.

2. Purpose of Data Processing

We process collected data exclusively to:

• Preserve and restore your game progression and achievements;
• Identify, debug, and patch technical glitches and crashes across diverse device models;
• Support game maintenance and future updates;
• Instantly deactivate all advertising upon purchasing or restoring PRO Mode;
• Comply with applicable legal standards and app distribution platform policies.

3. Third-Party Service Providers

We do not sell, trade, or rent personal user data. We rely exclusively on industry-standard third-party providers committed to high-tier security and privacy standards:

• Google Firebase (Google LLC): Real-time crash diagnostics and aggregate gameplay telemetry. Google Privacy Policy.
• Google AdMob (Google LLC): Contextual and personalized advertising for the free game version. Google AdMob Privacy Info.
• Apple App Store / Google Play: Secure billing transaction processing and license verification.

4. Data Retention & Security

We employ standard administrative and technical safeguards to prevent unauthorized access, disclosure, or loss of data. Any analytical or diagnostic telemetry is retained only for the duration necessary to address stability and performance needs.

5. Your Privacy Rights (GDPR, CCPA & Global Rights)

Depending on your jurisdiction (such as under the EU General Data Protection Regulation or California Consumer Privacy Act), you have the right to:

• Confirm whether your information is being processed and request details thereof;
• Request rectification of inaccurate data;
• Opt-out of targeted advertising via your mobile operating system settings;
• Request complete and permanent deletion of your game records and account data.

6. Data Deletion Requests

In compliance with Google Play and Apple App Store user protection policies, you may request the deletion of all data associated with your account and device at any time:

👉 Visit our Data Deletion Request Page to trigger a pre-filled request.

Alternatively, you may contact us directly at sergiosilvajrengineer@gmail.com with the subject line "Escape AI Agent - Data Deletion Request".

7. Children's Privacy

Escape AI Agent is not directed to children under 13 years of age. We do not knowingly collect personal identifiable information from children. If we discover that personal data has been inadvertently collected from a minor without verified parental consent, we will promptly purge such records.

8. Changes to this Policy

We may revise this Privacy Policy from time to time. Any amendments will be reflected on this page with an updated effective date. Continued use of the game following updates signifies your acknowledgement of the revised terms.

9. Contact Us

For questions, clarifications, or requests concerning this Privacy Policy, please reach out to:

Developer / Publisher: Fourtal Solutions / Sergio Silva Jr
Email: sergiosilvajrengineer@gmail.com